February 11th, 2014 @ 05:50 [flag]
WORST BANK EVER. Called one month ago to close a credit card AFTER I closed my checking and savings accounts with them. (I closed my accounts because of RIDICULOUS fees, horrible and rude service both in person and over the phone, and a ton of other reasons too numerous to list) I gave my new bank info in order to pay the $1.50 fee they charge for just having their card to the employee on the phone. I just now realized that the payment was never processed, so I had to call back again. The employee told me that the payment never went through because it "couldn’t be processed" so they just left it there, no telephone communication, no email, NOTHING. I just called to submit payment AGAIN. The employees don’t give you their names, no confirmation numbers, nothing to prove that you actually did what you did. I will tell everyone I know to NEVER USE THIS BANK.
February 10th, 2014 @ 10:51 [flag]
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February 10th, 2014 @ 10:24 [flag]
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February 10th, 2014 @ 03:54 [flag]
I closed out a CD and the bank did not calculate it right. They then tried to charge me overdraft fees because they left 4 cents in the account. It took and arm and a leg to get to closed out without fees.
February 10th, 2014 @ 08:03 [flag]
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